Job Description:
- Handle inbound and outbound customer calls regarding overdue/over-limit accounts, and credit terms and clarify billings issues
- Achieve Collections targets as per KPIs
- Work accounts end to end include sending necessary notifications, barring, suspension, device blocking, and managing delinquent accounts as per Credit Policies
Requirements:
- SPM / Diploma / Degree in any field
- Excellent communication skills in English and Bahasa Melayu
- At least 2 years of credit control/recovery work experience
- Possess a positive working attitude
