Job Description:
- Response to provide leadership, direction, and manage the execution of activities in project streams (Architecture, Integration, Data Migration, Deployment, Infrastructure)
- Address challenges and concerns raised by Technical Team
- Responsible for integration of charging and billing system with other systems in the telco.
- Manage expectations and conflict resolution among project stakeholders, steering committee, project team, vendors, and 3rd parties.
- Coordinate and obtain inter-department support on planned tasks.
- Act as liaison between the entire project team (users and vendors) and ensure alignment.
- To escalate potential risks/blocking issues together with proposed mitigation plans and/or recommendations.
- To lead and proactively manage all deviations, risks, and interdependencies that impact the project.
- To be the gatekeeper for all entry and exit criteria to the next project phase.
- To provide weekly project updates based on Project Governance processes.
- To participate (if necessary) in Project Governance Working Team meetings.
- Manage project resources. Ensure a high-performance team by leading and providing guidance. Also ensure team members are motivated, productive, and developing their skills and experience
- Ensure proper project Close-out including (but not limited to) lessons learned, evaluations, and conducting a face-to-face review with the project team on performance (in the project).
Requirements:
- 5 years of experience as a Technical Manager in the Telco Domain with hands-on experience in Integration, Infrastructure Implementation, Architecture, Data Migration, Deployment
- Telco Charging & Billing Migration Experience
- At least a tertiary-level qualification in Engineering, Computer Science.
- Strong technical knowledge in Integration, Migration, Infrastructure, Architecture & Deployment
- Experience in managing implementation of technical projects related to IT, BSS, Analytics systems, software applications, design
- Good understanding of project management methodologies such as Agile, SCRUM, Waterfall
- The mindset to ‘take lead’ and enjoy innovation and do whatever it takes to deliver on the mandate
- Demonstrated learning agility in ambiguous and unfamiliar situations
